Privacy policy

Your booking information

We collect your name, contact details, dates, guest count and requests to arrange your visit. Our hotel staff use these details to respond to enquiries and manage reservations.

How we use your information

We use your details for booking administration and communication about your visit. An enquiry does not give consent for marketing messages. Please avoid including sensitive personal information in special requests.

Access and retention

Booking records are accessible to authorised staff and retained for hotel administration and applicable recordkeeping requirements. Contact reception to request access, a correction or deletion where permitted.

Cookies and other services

The staff area uses a session cookie for secure sign-in. Guest bookings do not require an account. If you open WhatsApp or a map, that service’s privacy terms apply.